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Chimney Troubleshooting

What’s the key to figuring out why a fireplace, stove, or chimney isn’t functioning the way it’s supposed to? Know these systems and every piece included with them – inside and out!

Although we’ve been working on chimneys, fireplaces and stoves in Upstate South Carolina for 35 years, at Chim Cheree, The Chimney Specialists, we never stop learning. Our technicians are certified by the Chimney Safety Institute of America (CSIA) and the National Fireplace Institute (NFI), so we start from a place of dedicated study and experience. But we also make a point of continually learning about new industry technologies, products and changes, and bolstering our skills to provide our customers with the best service possible. We know chimneys, and we’ll never stop striving to know more.

We’ve put continuous energy toward developing expert knowledge and expert skills in maintaining, repairing, restoring and installing chimneys, fireplaces and stoves. So, if you’re having trouble with your chimney system, our technicians will figure out what’s going wrong. We guarantee to bring your unit back to working the way it’s supposed to: dependably, efficiently and safely!

The First Step Towards Successful Troubleshooting: An Inspection

If your chimney cap blows off during a storm, you have a pretty clear idea of what kind of repairs you need. The same goes for a throat damper that comes off of the track it’s seated on. However, not all problems are obvious, and that’s where the expert troubleshooting knowledge of a trained and certified chimney technician comes in.

The best way to get a solid, detailed look into your chimney system and how its various parts are functioning is through a professional chimney inspection.

Chim Cheree, The Chimney Specialists’ technicians perform chimney inspections based on the guidelines developed by the National Fire Protection Association (NFPA) and the Chimney Safety Institute of America (CSIA). These guidelines were made to ensure that homeowners get a thorough and accurate appraisal of the state of their system — and that’s exactly what we want, too.

If you call Chim Cheree with a problem, we’ll inspect your system to see what’s working and what isn’t – as well as what’s safe and what isn’t. You can expect a thorough documentation of the entire process, including pictures documenting everything we find, plus a detailed run-down of what we recommend and why. Mysterious chimney problems can be frustrating! We’re here to remove the mystery and make sure you’re informed.

When we locate the source of your problems, we’ll make honest recommendations for repairs or action. When you have Chim Cheree technicians repair or restore your chimney system, you can expect the care of a trusted neighbor. All of our technicians live and work in Upstate South Carolina and the surrounding area!

Let Chim Cheree, The Chimney Specialists troubleshoot your chimney problems. Call us at 864-895-4204, or use our online scheduling form!


With a thorough chimney inspection, we can diagnose the problem and fix a smoking chimney. Let Chim Cheree help!



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We just wanted to write you a note to thank you for your work on our chimney and roof last month. It is so nice to have the leaking problem fixed, and we trust the chimney itself won’t pose any more of a problem in that area until we can have you do more to it. We realize that you could easily and legitimately have charged us much more for all you did, and we want you to know how much we appreciate your giving us such a break on the job. It was a great help to us. May the Lord greatly bless your business in the days ahead and make it up to you many times for your generosity to us.
~ B & C